Keep your Nail Drill and Filing System in top condition with our Machine Service offer!
Important Inspection Information
With this service, we will clean and service the machine and send it back to you within 3 days of receipt of the equipment, unless additional parts not covered under the warranty require replacing. If parts that are covered under the manufacturers warranty are worn or damaged, we will replace them at no charge.
If, during our inspection, we find parts that are worn or damaged and could cause issues with the functionality of the equipment with further use, we will call you with a diagnostic report and allow you to decide on replacing these parts.
Shipping Information
- A $29.95 shipping charge is added at checkout for US addresses.
Shipping Charges are $34.95 for Canadian addresses. Please see "Shipping Information" below for shipping addresses outside of the US & Canada. This shipping charge covers returning your machine once it's serviced using our discounted rate.
- Payment for shipping your machine to Medicool is your responsibility.
- IMPORTANT - Please ensure your machine is packaged so damage doesn't occur while in transit to our facility. Medicool "will not" be responsible for shipping damage of any kind.
Steps to Complete Service
- Step 1: Add Nail Drill & Files Service to your cart. Update QTY for multiple drills.
- Step 2: Complete Checkout Process
- Step 3: Customer Service Team will call or email to provide an RA Number.
- Step 4: Ship your Machine to Medicool with instructions per Customer Service.
- A $34.95 shipping charge is added at checkout. This shipping charge covers returning your machine once it's serviced using our discounted rate.
- You may choose different shipping rates at checkout for a faster return once your product service is complete.
- Payment for shipping your machine to Medicool is your responsibility.
- Important- Please ensure your machine is packaged so damage doesn't occur while in transit to our facility. Medicool "will not" be responsible for shipping damage of any kind.
Canadian Customers
Shipping Charges are (Return Label) $49.95 for Canada.
Outside the US & Canada
Unfortunately, we cannot offer this product outside of the US and Canada. Please contact our Customer Service Team for more information. You may use the “Ask a question” form below.