Yes, on orders over $50 shipped to addresses in the US lower 48 states. Choose free ground shipping at checkout to get it. Orders under $50, and orders shipping to Alaska, Hawaii or outside the US, pay the shipping rate shown at checkout.

Orders ship the business day after they are received, from Medicool's distribution center in Torrance, California. Orders placed on Friday after 12 PM Pacific ship the following Monday. Delivery time depends on the shipping method you choose at checkout.

When your order ships, you'll get a confirmation email with a tracking number. If you have a medicool.com account, you can also sign in to see your order status.

Yes. Prices are in US dollars, and any import duties, taxes or brokerage fees are paid by the customer on delivery. International orders can need 3 to 5 business days or more of extra processing before they ship. With Fast International Shipping, typical transit is 7 to 14 business days. If an item can't ship to your country, checkout will tell you. International customers can call +1-310-782-2200.

You can cancel any order before it ships. Call 1-800-433-2469, Monday through Friday, 8:30 AM to 4:30 PM Pacific. Changes after an order is processed, such as an address change, carrier intercept or will-call pickup, may carry a $10 service fee plus the shipping cost.

If a product shows as out of stock, call customer service at 1-800-433-2469 for an estimated restock date.

You can return any item within 30 days of the invoice date for a full refund, less shipping and handling, as long as it is undamaged, unsoiled and returned with all original accessories and packaging. Returns received after 30 days get store credit instead of a refund. Liquidation and Final Sale items can't be returned. A 15% restocking fee applies to any item returned without all of its original accessories and packaging.

Every return needs a Return Merchandise Authorization (RMA) number. Call customer service at 1-800-433-2469 to get one before you send the item back.

Once your return is received and inspected, the refund goes back to your original payment method. How long it takes to show up depends on your bank or payment provider.

Yes. Exchanges also need an RMA number, so call 1-800-433-2469 first. Exchange orders that qualify for free standard shipping (over $50, shipping to the US lower 48) ship free.

Contact customer service right away at 1-800-433-2469 or customercare@medicool.com with your order number and photos of the damage, and keep the packaging until it's resolved.

It depends on the product, so check the product page for the item you're buying. Some Medicool nail drills, such as the Pro Power 20K and Pedinova Pro, carry a one-year warranty. The podiatry vacuum systems (Pro Vac File, Pro Vac File Classic and File Stream System) carry a two-year warranty with scheduled maintenance. Some products carry no warranty. A two-year extended warranty is sold separately.

Email service@medicool.com or call 1-800-433-2469, Monday through Friday, 8:30 AM to 4:30 PM Pacific, with your order number and a description of the problem. International customers may need to ship the item to the US for inspection or repair and pay that shipping.

Exclusions can include, for example: damage from misuse, abuse or unauthorized modification; normal wear on consumable parts such as bits, burrs and sanding bands; damage from using the wrong voltage or power adapter; and products bought from unauthorized sellers. See the warranty card included with your product for full details.

Yes. Nail drill owners can order the Hand Piece Tune-Up Service or the Nail Drill & Files Service online. Dental lab handpiece service is also available. For anything else, call 1-800-433-2469 for an estimate.

Start with how you work. Cordless (portable) drills: Pro Power Switch (35,000 RPM), Pro Power 35K Portable (35,000 RPM), Pro Power 20K (30,000 RPM), Pro Power Flex (30,000 RPM) and Tec-Pro (30,000 RPM). Plug-in desktop drills: Pro Power 35K (35,000 RPM), Pro Power 30K and 30K Precision (30,000 RPM) and Pro Power 520 (25,000 RPM). The Pro Power Elite (35,000 RPM) works either way, corded or cordless. The compact TurboFile Pro runs up to 30,000 RPM. Compare them in Nail Drill Best Sellers.

No. 20K is the model name. The Pro Power 20K runs up to 30,000 RPM.

A cordless model, so you aren't tied to an outlet. The Pro Power 35K Portable has the longest rated battery life at 20 hours. The Pro Power Switch, Pro Power 20K, Pro Power Flex, Tec-Pro and Pro Power Elite are each rated for 10 hours.

A portable (cordless) drill runs on a rechargeable battery, so you can move between stations or work on location. A desktop drill plugs in and sits on your table. The Pro Power 35K and 30K plug-in models use a foot pedal. If you want both, the Pro Power Elite works as a desktop or a cordless drill.

Medicool Pro Bits come in carbide (gold, silver and Swiss carbide), ceramic and diamond. Ceramic bits run cooler than other bits, which makes them a good choice for gel and acrylic removal on heat-sensitive clients. The right bit depends on the service and what you're removing. Our Ultimate Guide to Nail Drill Bits explains which bit to use for each service, and you can shop every bit in All Pro Bits.

Most Medicool drills take industry-standard 3/32″ bits. Check your drill's product page for exceptions, and each bit's product page for its shank size.

Wipe the handpiece after each client with a soft cloth, store the drill somewhere dry and dust-free, and don't run it at top speed for long stretches. Use only the power adapter made for your drill. Replace worn bits, because dull bits make the drill work harder. If the handpiece starts to vibrate or sound different, the Hand Piece Tune-Up Service can help.

It depends on how often you use them. Replace a bit when it stops cutting efficiently, gets warmer than usual during use, or shows visible wear on the cutting surface.

Choose by how you want to handle nail dust and where you work. Vacuum debriding drills pull dust through the handpiece into a filter bag: the Pro Vac File (40,000 RPM, variable speed, forward and reverse), the Pro Vac File Classic (30,000 RPM) and the File Stream System (30,000 RPM). The FileSpray is Medicool's water spray drill, which reduces heat and dust while you work. For home visits and mobile foot care, cordless models such as the Pro Power 35K Portable Debriding Drill and Pro Power 20K Debriding Drill work without a cord. Compare them in Vacuum Debriding Drills and Debriding Drills.

A podiatry nail drill with a built-in vacuum that pulls debriding dust from the handpiece into a filter bag as you work. Medicool's vacuum debriding drills are the Pro Vac File, Pro Vac File Classic and File Stream System.

A vacuum drill (Pro Vac File, Pro Vac File Classic, File Stream System) collects debriding dust into a filter bag. A water spray drill (FileSpray) delivers a water spray at the handpiece, which reduces heat and dust. Both are built for debriding thick, dystrophic toenails. Call 1-800-433-2469 if you'd like help choosing for your practice.

The Pro Vac File, Pro Vac File Classic and Pro Power 20K debriding drills take standard 3/32″ burrs. Shop Podiatry Burrs.

Medicool's H.E.P.A. filter bags fit the Pro Vac File, Pro Vac File Classic and File Stream System.

The Pro Vac File, Pro Vac File Classic and File Stream System each carry a two-year warranty with scheduled maintenance.

Coarser grits remove thickness faster, and finer grits smooth and finish. Medicool podiatry burrs come in diamond, carbide and ceramic, in shapes including barrel and cone. Call 1-800-433-2469 for help matching burrs to your procedures.

With a refreezable gel pack. Freeze the gel pack, put it in the case, and it keeps supplies cool for up to 12 hours in the Dia-Pak Classic and Deluxe. Gel pack sizes: Small (Daymate) cools for up to 4 hours, Large (Classic, Deluxe, Pen Plus) up to 12 hours, and XLarge (Elite) up to 30 hours. Cooling time varies with use and outside temperature.

Up to 16 hours, using its two freezer-safe cooler packs. It's designed to keep medication between 2 and 8°C when used with its cooler packs, and holds up to two bottles of insulin. Cooling time varies with use and outside temperature.

Pick by how much you carry. The Dia-Pak Classic organizes up to 1 week of supplies. The Dia-Pak Deluxe organizes up to 2 weeks and measures 6″ x 8″ x 2½″. The Daymate is the smallest and uses the Small gel pack, and the Elite uses the XLarge gel pack for the longest cooling. Each product page lists exact sizes.

Insulin and diabetes supplies are generally allowed through airport security, and frozen cooling packs needed for medication are typically permitted. Rules can change, so check the TSA website before you fly and keep insulin in its original labeled packaging.

Men's sizes: S fits shoe size 4.5 to 6.5, M 6.5 to 9.5, L 9.5 to 12, XL 13 to 15, XXL 16 to 20. Women's sizes: S 5 to 7, M 7 to 10, L 10 to 13, XL 14 and up. DiaSox fit medium to wide shoe widths.

DiaSox are made of 88% breathable cotton yarn with a seam-free flat toe seam, a knit top that stays up without binding or leaving marks, and an anti-microbial fabric treatment. They're made in the USA.

Medicool's dental lab handpiece lines include the A6, 20K Portable Plus, 35K Super Plus, 35K Portable Plus, 40K, 50K Super Precision, 60K and Flex. Specs vary by model, and the model number is not always the RPM, so check each product page.

Yes. Medicool services its dental lab handpieces. See Dental Handpiece Service or call 1-800-433-2469 for pricing and turnaround.

Yes. Medicool dental burrs fit most professional dental lab handpieces. Check the shank size on each burr's product page against your handpiece before you order.

Create a free medicool.com account to earn points at checkout and redeem them later, and save up to 30% with rewards. Each product page shows how many points it earns. If you checked out as a guest before, create an account with the same email to link and redeem the points from that order.

Yes. Shop Pay offers installment payments on most products at checkout, including 0% interest financing on eligible orders. Offers depend on things like minimum order value and are confirmed at checkout.

Medicool bundles pair a drill with bits or accessories in one order. See current bundles on each drill's page.

Only one promo code can be used per order. Rewards members can use their points on most purchases.

Clean handpieces and tools after every client using your product's cleaning instructions. Never submerge a motorized handpiece in liquid. Only handpieces sold as autoclavable, such as the Pro Power 20K Plus, can go in an autoclave. Replace any bit or burr you can't clean properly.

Use the adapter that came with your product. The required voltage is listed on each product page. Several Medicool drill controllers, including the Pro Power 35K, 30K and 20K, run on 110 to 220V, and the TurboFile Pro runs on 100 to 240V. Using the wrong adapter can damage your equipment.

Store motorized equipment somewhere dry and at room temperature, out of direct sunlight. Keep bits and burrs in their cases or a holder to protect the cutting edges. Store Dia-Pak cases in a cool, dry place, and keep gel packs in the freezer so they're ready to use.

Click the account icon at the top of medicool.com, choose Create Account and fill in your details. An account lets you track orders, save addresses and earn and redeem rewards points.

Click the account icon on medicool.com and choose Forgot Password. Enter the email on your account and we'll send a reset link. Check your spam folder if it doesn't arrive within a few minutes.

medicool.com is organized into five categories: Beauty & Nails, Podiatry, Diabetes Care, Dental Lab and Specialty. Use the main menu to browse a category, or the search bar to find a product by name. Customer service can also recommend products at 1-800-433-2469.

Call 1-800-433-2469 (international: +1-310-782-2200). For orders and product information, email customercare@medicool.com. For technical help and warranty claims, email service@medicool.com. You can also use the form on the Contact Us page.

Monday through Friday, 8:30 AM to 4:30 PM Pacific time.

Yes. Medicool sells to individual customers and professionals. For bulk orders or help choosing equipment for a salon or practice, call 1-800-433-2469. Distributors can email distributorcontact@medicool.com.

Medicool, Inc. is located at 20460 Gramercy Place, Torrance, California 90501, and has been making professional nail care products since 1986.